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Can we write off the underpayment through lockbox

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edited Sep 15, 2023 5:32AM in Receivables & Collections 1 comment

Summary:

Can we do the below things in oracle fusion?

  1. Updating the existing receipt through Lockbox FBDI functionality?
  2. Creating underpayment Receipt write off while creating receipt through lockbox FBDI? (expecting it should happen lockbox only & not by using auto receipt write off program)

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Use case:

  1. Invoice - 100$ and Customer Paid 98$ since 2$ is TDS. So Currently, We can create receipt manually for 98$ and create write off for 2$ to make unapplied as 100$ and apply the invoice. But Can we automatically create write off for 2$ when we process receipts via lockbox FBDI (OIC - File is coming from external system).
  2. Invoice - 100$ and customer paid 100$. (2$ TDS not deducted by customer during payment), After 2 months, Customer asked 2$ refund as he already paid 2$ to government. So receipts are already created for 100$ and applied with invoice via lockbox FBDI. So can we update this existing receipt (which created and applied 2 months before) through Lockbox?

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