Is there a facility to decrease the amount paid in an issued receipt
Summary:
User is looking for a facility like a Credit Memo that will decrease the amount that has been paid by the customer.
Content (required):
A receipt has been issued to a customer. However after a few days, company agreed to give discounts/absorb fees to the customer. What can be used in Oracle Fusion to decrease/reflect the discount that was given to the customer. Aside from the issuance of the Credit Memo, is there any other facility to be able to record the discount and tax related to the previous payment. The company will not issue a new receipt or does not want to reverse or cancel the receipt that has been issued.
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