Eloqua Product Notice: Canvas Exit History auto shut off being introduced [Nov 2023]

Overview

With the arrival of Eloqua release 23D (Nov 3 – 17, 2023), an auto shut off will be introduced for Canvas Exit History to prevent service interruption and slowness.

What's Changing

With 23D, an auto shut off will be introduced for Canvas Exit History which will disable Canvas Exit History by Canvas if the average daily exit volume is above 1 million for the last 30 days.

When the Canvas Exit History is disabled an “Exit Report Disabled” message will appear next to the Refresh button when opening the Exit Report and an “ExitHistoryDisabled” Audit Log entry will be created. 

The Exit History auto shut off will apply to all Campaign and Program Canvases.