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Checklist Integration - I9 Section1 'Auto update I9 status and task status' not updating the Journey

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edited Sep 29, 2023 7:00AM in Journeys 1 comment

Summary: Checklist Integration - I9 Section1 'Auto update I9 status and task status' not updating the Journey Checklist Status when the employee is completing the HireRight Form.


Content (required): We are testing the new 23C feature of 'Auto update I9 status and task status' for HireRight Integration for the completion of I9 section1.

We have setup the value ORA_PER_CHK_ENABLE_I9_CALLBACK = Y

When the employee logs in on day-one to his assigned Journeys he will see this as the first task.

Clicking the link 'Go To Website' will open a new tab with HireRight form for the employee to complete.

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