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How to troubleshoot errors in "Manage Subscriptions Using Order Management Transactions"

in Subscription Management 3 comments

Hi,

When we process Subscription records from OM, we get below error message in the log file:


Is there any documentation/ support KB note available to troubleshoot these errors?

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Records in Error

----------------


Transaction Number | Transaction Type | Transaction Date | Sales Order Number | Subscription Number |  Line Number | Asset Number  

-------------------------------------------------------------------------------------------------------------------------------------------  

  3003         ORA_CREATE     2022-12-14      1271         null         null      null


Errors 

1 Detail Message: oracle.jbo.TxnValException: JBO-27023: Failed to validate all rows in a transaction.

at oracle.jbo.server.DBTransactionImpl.validate(DBTransactionImpl.java:4911)

at oracle.jbo.server.DBTransactionImpl.commitInternal(DBTransactionImpl.java:2271)

at oracle.jbo.server.DBTransactionImpl.commit(DBTransactionImpl.java:2606)

at oracle.apps.subscriptions.subscriptionManagement.model.util.CommonUtil.Commit(CommonUtil.java:117)

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