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How to do a partial return of Sales Order having CTO Model with Extended Warranty in Oracle Cloud ?

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in Order Management 3 comments

Summary:

Hi Team,


We have create a Sales Order with CTO Model having Extended Warranties with 5 quantities. Our Sales Order is shipped with full quantity (5) and subscription is generated for the extended warranty items where covered level shows the 5 quantities of the Items. We are attempting to do a partial return and we are getting the error I have attached in the attachment.

Please suggest if anyone has performed the partial return of Sales Order having extended warranty.

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