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Payments not applied through Apply Receipts Using AutoMatch

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Summary:

Identify transactions not applied with the Automatch process

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Hi,

We are implementing the payment application process through the template and subsequently executing the Apply Receipts Using AutoMatch

We detected some transactions in which a payment was not applied and remain in the Recommendation section of the receipt

But the information it shows us does not say the reason why the payment could not be applied, it only shows the following legend:

Reference Transaction Number A260315D

Is there any way to know the reason why the payment cannot be applied to this transaction?

Regards

Tom

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