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What exactly are "Households" at the Help Desk Case Mangement — Cloud Customer Connect
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What exactly are "Households" at the Help Desk Case Mangement

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I'd love to have an exact definition of the households at case management

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I would like to know what exactly I can imagine as the so-called households that can be assigned to the cases and what the names are standing for.

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Code Snippet (add any code snippets that support your topic, if applicable):

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