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Oracle Cloud Advance Collections Include current invoices in Dunning

in Receivables & Collections 3 comments

Summary: we have enabled check box in dunning configuration to include Current invoices in Dunning.

we use 3 Staged Dunning.

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We use 3 Staged Dunning configurations right now. We had enabled ‘Include Current Invoices’ in Dunning configurations and then we conducted the testing.

We observed, that Current invoices were included in the Dunning letters until those are current{expected and okay}. However, if current invoices have been included in Dunning letters for 3 or more times(3 times in first cycle of 3 staged dunning, same current invoices are included again when we have new delinquencies in system and next cycle of dunning starts {expected and okay}) then AFTER these current invoices become delinquent then these are not included in the Dunning Letters.

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