Collection Activities
Discussion List
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Send Dunning Letters- ErrorSummary: The Standard Send Dunning letters Process is ending in error, with no error details. Content (required): The Standard Send Dunning letters Process is ending in …Sharath Jayanna-Oracle 6 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
Is there a way to have multiple Collection Strategies on one customer, dependant on the transaction?Summary: We have a different collection strategy when it comes to collecting on different products. Because of this we need multiple strategies within one account for a …Rianna Ibbetson 19 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
Issues with Cloud dunning (Collections)I have the following two general situations: 1) On the customer site, there are invoices in different currencies – the calculated dunning letter total seems as if it con…
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Collections and Strategies ConfigSummary: Collections and Strategies Config Content (required): Hi All Our client has asked the following questions regarding Collections that have been implemented recen…SarahL 14 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
Remove a Strategy Task and update customers in bulkSummary: Remove strategy Task called Go Live Review Content (required): We have a strategy Task called Go Live Review which was created to stop dunning letters being sen…SarahL 4 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How do you access Manage Collection Task TemplatesSummary: Advanced Collections set ups. Trying to access Manage Collection Task Templates. Content (required): I receive the following when I select Manage Collection Tas…Lori LaFave 12 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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can we use staged dunning & collection strategy for customer visit/ call for predelinquent taskSummary: can we use staged dunning (sending dunning letters through staged) & collection strategy for customer visit/ call (for predelinquent task) in same business unit…
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Change dunning stage on an invoiceSummary: Is it possible to change the dunning stage on an invoice?. Content (required): Version (include the version you are using, if applicable): Code Snippet (add any…Bo Tøpgaard 3 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Dunning per a specific dateSummary: In old R12 Ebuss there was an option to send dunning letter per a specific date. Can we do that in Fusion with process 'Send Dunning Letters'? Content (required…Bo Tøpgaard 2 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Receipt Participant errorDear all In the receivable module when I was editing the manage receipt there's above the participant recommendation i accepted the transactions recommendation Then went…mickel rmeily 21 views 2 comments 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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Newly created deliquent customers not showing in the Collections WorkbenchSummary: Hi Experts, I created new customer and created few overdue invoices in AR. Assigned the customer with the newly created collector and business level as well. su…Balakrishna Sivappagari 24 views 2 comments 0 points Most recent by Balakrishna Sivappagari Receivables & Collections
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View ActivitiesSummary: Collections manager wants to be able to have a visibility of all the collections activities created by the Collections Agents. Currently the activities are only…
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Homepage for Collections is not showing data...However I can see many delinquent invoicesSummary: Why is the dashboard showing 0 delinquent invoices, when I can see delinquent invoices for a customer: Account: I have started these processes several times: 1 …
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System not triggering 2nd staged dunning letter by using different templateSummary: I have configured staged dunning in one business. System send first letter by using soft template. I processed few more transactions for same customer. System s…
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SQL Select Query to Oracle SaaS TablesSummary Aside from OTBI, BIP or BI Analysis - is there another way to query-select SaaS Tables? Like an Oracle-provided Tool or 3rd Party ApplicationContent Hello, Aside… -
Send Dunning Letters- Dunning Delivery ErrorSend Dunning Letters is ending in Error, the Dunning Letter is generated as a PDF in the subprocess, but delivery is failing. The error details in Dunning Delivery proce…Sharath Jayanna-Oracle 12 views 2 comments 0 points Most recent by Sharath Jayanna-Oracle Receivables & Collections
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Rest API standardReceipts: You must assign a document sequence. (FND-6790)Summary: Error 404 bad request when trying to create a receipt. Content (required): Hi everyone, I am using the rest api /fscmRestApi/resources/11.13.18.05/standardRecei…Cesar Tepetla Corte 27 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections -
SQL to get application url dynamicallySummary SQL to get application url dynamicallyContent Hi, Please can some one advise how to get application URL of a fusion instance using SQL? Similar to EBS, where we …Muhammad-Rizwan 18 views 3 comments 0 points Most recent by Deshin Pillay-Oracle Receivables & Collections
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How to change Sales Person name in AR invoiceSummary: How to change Sales Person name in AR invoice? Content (required): We have got a scenario in which we need to change the Sales person name in an AR invoice. Inv…Dharmendra Shukla 11 views 2 comments 1 point Most recent by Siddhant Aggarwal-Oracle Receivables & Collections -
Dunning stage information migrationSummary: Dunning stage information migration from an external system Content (required): Hi All, Is there any way to migrate the dunning stage for specific AR documents …
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Is there a way to take notes without advanced collection licenseSummary: If we do not have advanced collection license, will it still allow us to do activities like : taking notes, seeing customers that have overdue balances Content …
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DSO Collections dashboardSummary: Unable to see Collections DSO dashboard which is mentioned and showcased in all Oracle training videos. Attaching Screenshots from Oracle training videos showca…
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Custom Collections Agent RoleSummary: what is the Privilege to remove/Grey out the Profile Tab and Promise and Adjust Button from the Collections Agent Role at the Customer Site level Navigation : C…
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Can a manager see all the activities of the employees under him in the Collections Dashboard?Summary: Hello, I was wondering if there would be any possibility that the Collection Manager would see in the Collections dashboard the activities that the Collections …
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Percent Complete in collection activitySummary: Just a quick question, when completing an activity in the collection, what is the significance of the Percent Complete? Content (required): Version (include the…
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Bankruptcy request pending approval without receiving approval notificationSummary: Hi Experts, My Bankruptcy requests initiated in Collections for a customer has been pending with no notification received to approve the bankruptcy request. I h…
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How to Send a copy of invoice along with dunning letterSummary: Content (required): How to send a copy of invoice along with an automatic strategy with dunning letter. Version (include the version you are using, if applicabl…
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How to create a Positive adjustment from Advanced CollectionsSummary: How to create a positive adjustment from Collections for a particular invoice for Debt Chasing Costs Content (required): Version (include the version you are us…
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How can we create our own Scoring formulas using seeded Predelinquency data points?.Summary: How can we create our own Scoring formulas using seeded Predelinquency data points?. If you have worked on the same, could you please assist to understand the r…
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Need help organizing assigned to list on collections activity screenSummary Currently the assigned to list on the collections activity screen is in no order, making it hard to use with 100 collectors.Content Does anybody know the backend…