Collection Activities
Discussion List
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Dunning Letter - segregate email by Business UnitSummary: Is there the possibility to differentiate the email address that sends the dunning letters for different business units ? Content (required): We have the dunnin… -
Why does the Dunning Letters have Duplicate Records for each TransactionSummary: When we are sending Dunning Letters to the Customer Contacts of Business Unit A The Standard Dunning Letter is displaying Duplicate Lines for a single Invoice. …
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DSO Collections dashboardSummary: Unable to see Collections DSO dashboard which is mentioned and showcased in all Oracle training videos. Attaching Screenshots from Oracle training videos showca…
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Is there a way automatically change a strategy in Oracle FusionSummary: Our business implemented Advanced Collections with quite a complex scoring and strategy tasks. They now want to simplify the scoring and strategies. Realistical…Neil McKeown 57 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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One column of Tax invoice number need to add in Third Party Detail Balance ReportSummary: Client want to have one new column of Tax invoice number need to add in Third Party Detail Balance Report which is seeded report run for customers for receivabl…
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Send Dunning - in Draft Mode = Yes but still sending dunning to the Customer Email in site level.Summary: Hi, We are trying to use a Draft Mode = Yes (then provide draft email) on the Send Dunning program. We have all the Dunning configuration for the Customer compl…Tsikoy Caringal 41 views 2 comments 0 points Most recent by Tsikoy Caringal Receivables & Collections
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Downstream effect of custom address purpose in a customer ship-to siteSummary: We have created a custom lookup value in the address purpose in the customer ship-to site level. What will be the downstream impact of having this addition? It …Sakti Swaroop Mishra 44 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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View ActivitiesSummary: Collections manager wants to be able to have a visibility of all the collections activities created by the Collections Agents. Currently the activities are only…
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How can we delete the Currency in Late Charges tab in Customer ProfileSummary: Hi, We are trying to delete the Currency and use another currency on the Late Charges Tab in Customer Profile, but the Delete icon is greyed out and can't be us…
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Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 74 views 2 comments 0 points Most recent by Luljeta Gjergji Receivables & Collections
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IEX:Data is not reflecting in AR_DISPUTE_HISTORYSummary: AR_DISPUTE_HISTORY is empty though I have data in AR_PAYMENT_SCHEDULES_ALL.AMOUNT_IN_DISPUTE Content (required): I am not able to see any data getting populated…Soumya Prakash Parhi 54 views 2 comments 0 points Most recent by Soumya Prakash Parhi Receivables & Collections -
Is there a way to take notes without advanced collection licenseSummary: If we do not have advanced collection license, will it still allow us to do activities like : taking notes, seeing customers that have overdue balances Content …
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Dunning stage information migrationSummary: Dunning stage information migration from an external system Content (required): Hi All, Is there any way to migrate the dunning stage for specific AR documents …
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How to run Receivables Aging By General Ledger Report Only for a specific GL Account ?Goal: How to run Receivables Aging By General Ledger Report Only for a specific GL Account ?Daniel S.-Oracle 31 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How To Run Receivables Aging By General Ledger For All Ledgers ?Goal: How To Run Receivables Aging By General Ledger For All Ledgers ?Daniel S.-Oracle 33 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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What Receivables Debtors Aging Reports Are Available ?Goal: What Receivables Debtors Aging Reports Are Available ?Daniel S.-Oracle 21 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Oracle Fusion Advanced Collections - Promise To PayGoal: Oracle Fusion Advanced Collections - Promise To PayRasheed - Fusion Support Engineer-Oracle 61 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How To Enable DFF On Promise To Pay Page - Mass Promise Region ?Goal: How To Enable DFF On Promise To Pay Page - Mass Promise Region ? Presently there is no text field available to capture additional information on 'Promise to Pay' p…Rasheed - Fusion Support Engineer-Oracle 13 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to Add Work Item In An Active Strategy Assigned To A CustomerGoal: Is it possible to assign a new task to an assigned strategy of a customer?Rasheed - Fusion Support Engineer-Oracle 23 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Third party collections processSummary: Scenario: We are using advance collection for doing inhouse collection. In case team is not able to collect in specific duration - requirement is to transfer co…Pavan kumar yerram 55 views 1 comment 0 points Most recent by Jegeorgi-Oracle Receivables & Collections
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Collections- This feature is not availableSummary: Dear Experts, When am running Collections Scoring Program for 'Delinquency Status Determination' or 'Account scoring' , program is ending with warning , and log…
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How to Send a copy of invoice along with dunning letterSummary: Content (required): How to send a copy of invoice along with an automatic strategy with dunning letter. Version (include the version you are using, if applicabl…
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How can we customize the Dunning letters?Summary How can we customize the Dunning letters?Content Hello, I need to modify a dunning letter to include the company logo and other legal texts. How can this be done…
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Customer Statement - Advise of unsuccessful emailed statementsSummary Customer Statement - Emailed - Advise of unsuccessful emailed statements requiredContent This surfaced after a training session with the client where in the ques…Mark Price 68 views 2 comments 0 points Most recent by Kanishka Bhardwaj-Oracle Receivables & Collections
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Send Dunning Letters- ErrorSummary: The Standard Send Dunning letters Process is ending in error, with no error details. Content (required): The Standard Send Dunning letters Process is ending in …Sharath Jayanna-Oracle 64 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
Is there a way to have multiple Collection Strategies on one customer, dependant on the transaction?Summary: We have a different collection strategy when it comes to collecting on different products. Because of this we need multiple strategies within one account for a …Rianna Ibbetson 53 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Issues with Cloud dunning (Collections)I have the following two general situations: 1) On the customer site, there are invoices in different currencies – the calculated dunning letter total seems as if it con…
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Collections and Strategies ConfigSummary: Collections and Strategies Config Content (required): Hi All Our client has asked the following questions regarding Collections that have been implemented recen…SarahL 53 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
Remove a Strategy Task and update customers in bulkSummary: Remove strategy Task called Go Live Review Content (required): We have a strategy Task called Go Live Review which was created to stop dunning letters being sen…SarahL 103 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How do you access Manage Collection Task TemplatesSummary: Advanced Collections set ups. Trying to access Manage Collection Task Templates. Content (required): I receive the following when I select Manage Collection Tas…Lori LaFave 83 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections