Collection Activities
Discussion List
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DSO Collections dashboardSummary: Unable to see Collections DSO dashboard which is mentioned and showcased in all Oracle training videos. Attaching Screenshots from Oracle training videos showca…Anan N 95 views 6 comments 1 point Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
Oracle Advanced Collections - Collections DashboardSummary: There is a requirement for the collections dashboard as part of our collections role. However, by testing the seeded Collections Agent and Collections Manager, …User_R4TXX 81 views 2 comments 1 point Most recent by Florin Enache-Oracle Receivables & Collections
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25B Feature Email of Open Transactions to Customers not sending emailWe are testing the new feature available in 25B Email of Open Transactions to Customers in a test environment. When we click on the resend button no email is being gener…Kimberly Askvig 252 views 6 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Feature: Email of Open Transactions to Customers F37087 - Regenerate and Send/Regenerate and ReviewHello, The two options for Regenerate and Send / Regenerate and Review are not working for me. "Resend" works as expected. Manage Collection Preferences = Resend and reg…Brandon Wortman 31 views 3 comments 0 points Most recent by Brandon Wortman Receivables & Collections
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Third party collections processSummary: Scenario: We are using advance collection for doing inhouse collection. In case team is not able to collect in specific duration - requirement is to transfer co…Pavan kumar yerram 111 views 2 comments 0 points Most recent by Dhruvjoshi23 Receivables & Collections
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Collections- This feature is not availableSummary: Dear Experts, When am running Collections Scoring Program for 'Delinquency Status Determination' or 'Account scoring' , program is ending with warning , and log…Rajiv.Karande 331 views 6 comments 0 points Most recent by alexey.shtrakhov Receivables & Collections
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Transaction Delinquency - Exclude Small Amount from Dunning/CollectionsSummary: We have implemented strategies for Dunning and Collection activities. The requirement is to exclude small amounts (amount below a certain threshold value) from …
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How do you access Manage Collection Task TemplatesSummary: Advanced Collections set ups. Trying to access Manage Collection Task Templates. Content (required): I receive the following when I select Manage Collection Tas…
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Need to disable sub options at collections> Transaction levelSummary: Customer need to disable sub options in advance collections pay, dispute, adjust and promise and preview at transactions level. Content (please ensure you mask …
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How to add attachments while sending to customer statements emailSummary: How to add attachments while sending statements to customers via email Content (please ensure you mask any confidential information): Our client requirement is …
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Generate seperate dunning letters based due date of invoiceSummary: If system sending final demand letter it must include the dues more than 60 days, If anything less than 60 days should go for Hard demand letter.But in now syst…
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Manage Collections Task Default Profile OptionSummary: Advanced Fusion Collections has assigned a default strategy to a customer, we would prefer our solution not to assign a default when it doesn't find a strategy.…
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While we are creating collection activity, we are unable to find any “Person” type customer.While we are creating collection activity, we are unable to find any “Person” type customer. Anyone has similar experience earlier? -
Generate Dunning Letters based on Invoice AgingWe have a requirement to generate distinct Dunning Letters (Soft, Medium, and Hard) for each delinquent invoice based on aging buckets. If a customer has multiple invoic…
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Change dunning stage on an invoiceSummary: Is it possible to change the dunning stage on an invoice?. Content (required): Version (include the version you are using, if applicable): Code Snippet (add any…
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Warning on the sub Process Strategy Tasks - No Strategies to processSummary: Process Strategy Tasks Start Time: 06:28:23321 P_ORG_ID: P_CUSTOMER_NAME_LOW: P_CUSTOMER_NAME_HIGH: P_ACCOUNT_NUMBER_LOW: P_ACCOUNT_NUMBER_HIGH: P_BILLTO_LOCATI…
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Collection Strategy Task - User added task stays in To be CreatedSummary: We have a requirement where the collector/user would need to skip or Cancel a scheduled Automatic task and then add a Manual user task. It is observed that once…Arun N-OC 4 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Add one note to multiple transactionsSummary: Is it possible to add one note to multiple transactions on the collection dashboard Content (please ensure you mask any confidential information): Is it possibl…
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Not able to update customer profile in collection when business level is "Customer"Summary: We have set the business level to perform all the collection activities as "Customer". We have set the business level in Collection preference, Collection strat…Soumajit Karmakar 94 views 6 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Option to add minimum dunning amount is not showing up at the Party profile level in Adv. CollectionSummary: We are performing the collection activity in the customer party level. We need to put some control on the minimun duinning amount in the profile level. The cuts…
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IEX:Data is not reflecting in AR_DISPUTE_HISTORYSummary: AR_DISPUTE_HISTORY is empty though I have data in AR_PAYMENT_SCHEDULES_ALL.AMOUNT_IN_DISPUTE Content (required): I am not able to see any data getting populated…Soumya Prakash Parhi 73 views 3 comments 0 points Most recent by Kapil Dev Mittal Receivables & Collections -
Oracle fusion Advanced Collection Implementation/Pre ReqsSummary: Hello Team, We already have AR Module implemented in fusion, trying to gather required information to implement advanced collections module; do we have a consol…
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Customer needs to add a customer class parameter to "Send Dunning Letter" ESS JOB.Hi, Customer needs to add a customer class parameter to "Send Dunning Letter" ESS JOB. Can we achieve this requirement by customizing this seeded ESS job? Please suggest…Vinita.V 22 views 5 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to set self Incompatibility for Process Strategy Tasks ESS job ?Summary: How to set self Incompatibility for Process Strategy Tasks ESS job to prevent multiple jobs from running in parallel ? How to set the 'Allow Multiple Pending Su…Daniel S.-Oracle 15 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Mass update of collections dashboard Work status and Work status dateSummary: Hello Team, Is it possible to Mass Update the collections dashboard Work status and Work status date values? Content (please ensure you mask any confidential in…Shashi Pampati 2 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Advanced Collections Fusion License FunctionalitySummary Advanced Collections Fusion License FunctionalityContent Advanced Collections Fusion License Functionality quesion: Can you please provide a list of incremental …User_2025-02-11-01-16-13-559 98 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
Accounting for Credit Memo Disputes in Oracle FusionClient uses SLA derived from the following fields, to generate accounting entries for Revenue for the AR Transactions Transaction Source Name, TRX_LINE_ATTR6, TRX_LINE_A…Satish KT 101 views 8 comments 0 points Most recent by Nimisha Sakalle-Oracle Receivables & Collections
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Milestone Billing and Customer Acceptance Revenue ContingenciesSummary: Hi, Looking for the Milestone Billing and Customer Acceptance revenue contingencies setup and removal event Content (required): There is a requirement to bill 9…
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Dunning History always assigns full batch of letters to one customerHi, We have noticed that when the dunning letters are produced and saved to Customer History within Collections, each time one customer has the entire batch (containing …
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Past date to be used for metric calculations in Manage Collections Preferences is showing blankSummary: The mandatory field Past date to be used for metric calculations in Manage Collections Preferences is showing blank. How can we identify the last updated Past d…