Collection Activities
Discussion List
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Is it possible to restrict an account from creating transactions if they have delinquent transactionSummary: We are currently configuring the collections module, and one of the needs of our client is the ability to restrict any further transactions(invoice, credit, deb… -
Ability to view all the transactions that are overdue against a customer across all LE’s.Summary: In a scenario where in a user is Collector for more than one entity is there a way for them to view all overdue transactions across multiple LE's in the collect… -
Mark zero dollar transactions as paidWe have several transactions with an inline credit, which then makes the invoice net to zero. Is there a program that can be run to mark these as paid? We'd like to avoi…cheathsmith 21 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Can a manager see all the activities of the employees under him in the Collections Dashboard?Summary: Hello, I was wondering if there would be any possibility that the Collection Manager would see in the Collections dashboard the activities that the Collections …
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Inquiry regarding audit subnodes under the product “Receivables” in Audit Policy ConfigurationSummary: Hi, I am seeking clarification on specific audit sub nodes within the audit policy configuration that require a deeper understanding. I kindly request your guid…Zafar Ara Nawreen 42 views 7 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Access to Manage Collectors PageSummary: How to we grant access to the users for only the Manage Collectors Page, to create Collectors? We have got an requirement to give access to only the Manage Coll…
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Is there any documentation on how receipts created in Student module is imported into Receivables?Summary: When receipts are created in the Student module, how are they imported to Receivables for further process? Also, when fees is created in Student Module, can the…Shriya Srinivasan 11 views 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Edit access for Comments/Notes in AR Invoice with AR Inquiry roleSummary: How can we give access to user to Edit Comments/Notes in AR Invoice with Receivables Inquiry role Content (please ensure you mask any confidential information):…Rohit Kumar Singh 42 views 1 comment 0 points Most recent by James McBride Receivables & Collections
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Receivable dispute workflowSummary: Hi Experts - I have created workflow for dispute to credit memo flow in collections and workflow works fine. Client wants to use Revenu cost center in the rules…Koteshwar Tippani 5 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections -
You can remove only roles inherited by the current roleWe were trying to mimic the Seeded Collections Manager Role, we copied the role and created the custom role using Copy Top Role and we could see that, in the role Hierar…Satish KT 240 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Is there a way to exclude migrated invoices from dunning processSummary: Hi team, We are performing new implementation and as a part of it, we are migrating the customers from legacy system to Fusion. As a part of it, there are large…Lavanyaa Damodaran 75 views 4 comments 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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Ability to settle non invoice deductions as chargebackHow can the amount be collected back for non invoice deductions ? (Claim Investigation deductions created in Channel Revenue Management ) What is the solution to collect…
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Collection letter sent when the score reaches below the thresholdSummary: We have configured for collections scoring and the letter are sent to customers based on scoring. The score is based on amount due remaining greater than 100. T…
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Manage scoring data points in local currency for oracle fusionWhy the scoring data points not use the local currency for evaluate the result of our customer for example In Costa Rica local currency are CRC The scoring data point al…Christian Leon 11 views 2 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections -
Send communication to client that after certain days the invoice will be dueSummary: Expectation is sent customer a communication before an invoice is due in oracle informing that in "x" number of days the invoice will be due, so they should pay…
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Not able to submit collections scoring processSummary Not able to submit collections scoring processContent Team, While submitting Collections Scoring process system throws this error: Object #{pageFlowScope.backing… -
Customer Statement - Advise of unsuccessful emailed statementsSummary Customer Statement - Emailed - Advise of unsuccessful emailed statements requiredContent This surfaced after a training session with the client where in the ques…
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Create Collections Strategies Based on Profile ClassSummary: We have got a requirement to create Strategies, based on the Profile Class. Can anyone guide me, on how to achieve it? Content (please ensure you mask any confi…
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How do I set-up/create a dunning plans and how can i check if they are workingI've been looking for ways to set up dunning plans, as I'm looking into changing the Collections Method from Strategies over to Dunning Plans; however, I have not been a…
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How do you close historic Cloud AR Transaction that are receipted in a legacy system?Summary: Historic unreceipted Invoice transactions and the new implementation of Advanced Collections. Content (please ensure you mask any confidential information): Our…craig mercer 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Dunning notices pulling in non delinquent transactionsWe're running staged dunning notices, however we're noticing that non-delinquent transactions are appearing within them and we can't figure out why. The data model is co…
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How to delete/update notes at account level in Oracle Fusion Collection Moudle?Hi, Could you please let us know how to update the notes in the collection module. Attached is the screenshot of exactly where we are looking for. Navigation : Collectio…Sneha Kathirendran 32 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Is it possible to add a new tile to the collections screen and show the number of bankrupt customersSummary: Kindly confirm if it's possible to add a new tile to the collections screen and show the number of bankrupt customers in that. Content (please ensure you mask a…Saikrishna Gajula 21 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Access to view Collections NotesSummary: How do we enable Collection Agents to view the Collections Notes? Collection Managers are able to view the Notes, but the Collection Agents are unable to. What …
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How to setup printing of dunning lettersSummary: Hi, We need to setup printing of dunning letters for Poland country (only for Final dunning letters) which is mandatory in Poland. We have referred https://docs…Maneesha Kesanapalli 21 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How to retrieve bulk invoices, statements, and dunning lettersIs there a way to retrieve invoices, statements, and dunning letters w/o running scheduled processes, using rest api/soap services? We need the ability to create/store t…
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How to customize the data model to include disputed transactions for Strategy based dunning letters?How to customize the data model to include disputed transactions for Strategy based dunning letters? What data fields are required to be added for including the disputed…Kratika Sharma 31 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Advanced collection - Dunning set up questionSummary: Our customer master is set up to have contacts at a bill to account level. - We are implementing advanced collection module -and plan to use dunning letters - a…Dhruvjoshi23 72 views 4 comments 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
Gopal Reddy-Oracle 32 views 3 comments 0 points Most recent by CA Nirmal Choudhary Receivables & Collections
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How to insert an email in CC of the promise to pay email which sent to clientSummary: How to insert an email in CC of the "promise to pay" email which is sent to the client? Content (please ensure you mask any confidential information): Version (…