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Customer received Dunning letter despite his email contact removed from customer site level?

in Receivables & Collections 3 comments

Summary:

one of the customer's contact email id was removed from the customer site level,but when the Send dunning letter process was run, it sent out an email to the same customer's email id, is this information stored anywhere else other than the customer site level? does it need to be deleted from anywhere else?

Thank you

kind regards,

Sukumari

Version (include the version you are using, if applicable): 24 A

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