Collection Activities
Discussion List
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How to customize the data model to include disputed transactions for Strategy based dunning letters?How to customize the data model to include disputed transactions for Strategy based dunning letters? What data fields are required to be added for including the disputed…Kratika Sharma 31 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections -
Advanced collection - Dunning set up questionSummary: Our customer master is set up to have contacts at a bill to account level. - We are implementing advanced collection module -and plan to use dunning letters - a…Dhruvjoshi23 81 views 4 comments 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
Gopal Reddy-Oracle 51 views 3 comments 0 points Most recent by CA Nirmal Choudhary Receivables & Collections
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How to insert an email in CC of the promise to pay email which sent to clientSummary: How to insert an email in CC of the "promise to pay" email which is sent to the client? Content (please ensure you mask any confidential information): Version (…
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Temporary hold on customerHow can we put a customer on hold temporarily? A few documents mentions that we can do it by going into customer site and check the box "credit hold," but this option is…
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Advanced Collections - how come Disputed transactions still get scored following collection refreshSummary: Why are Disputed transactions still scored following collection refresh activities. Surely any disputed transaction should be omitted from scoring and strategy …craig mercer 41 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Failed Dunning Letter emailsSummary How do we monitor emails to customer?Content We have a dunning letter that in the collections workbench (History > Correspondence) the notification is showing as…
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Bulk Customer reassignment in Oracle Collection ModuleSummary: Hi Team, We have a requirement of re-assignment of multiple customer to specific Collector. We have around 100+ customer accounts which needs to be reassign to …AbhilashMankar 51 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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send dunning letters in excel formatSummary: Content (please ensure you mask any confidential information): we want to send the email send dunning letters output in an excel format to customers. is that su…
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Allow any business unit to process receipts using spreadsheetSummary: We have business requirement to allow any business units to process the receipts Content (please ensure you mask any confidential information): Is there any spr…Soundariya Kumar 11 151 views 4 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Is it possible to leverage bursting to select local language (subject and message) on dunning email?Summary: My customer would like to be able to send dunning email based on preferred customer language (local language vs english). Is it possible to leverage bursting to…
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Is it possible to create sandbox to display warning message when enter duplicate receipt number.Summary: Is it possible to create sandbox to display warning message when enter duplicate receipt number in account receivable. Content (please ensure you mask any confi…
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Is the IEX_DELINQUENCIES table deprecated?Summary: Hi, I have noticed that the IEX_DELINQUENCIES table is always empty when running the "SELECT * FROM IEX_DELINQUENCIES" query from a BI publisher report, somethi… -
Collections Activities BPM workflow need to be suppressedSummary: Collections Activities BPM workflow need to be suppressed Content (please ensure you mask any confidential information): Hi Team, We see that when an Activity i…Lavanyaa Damodaran 21 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How do I troubleshoot a custom Dunning Letter?Summary: I've created custom dunning template in Shared Folders/Custom/Financials/Collections/Correspondence and supported the template with a custom data model saved to…
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Migrated Customers as a part of Data migration doesnt have the Business Level set as Account/SiteSummary: Migrated Customers as a part of Data migration doesn't have the Business Level set as Account/Site Content (please ensure you mask any confidential information)…Lavanyaa Damodaran 11 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Dunning PDF emailed to external address from P2T CloneSummary: Dunning PDF emailed to external address from P2T Clone Content (required): As part of Post Clone steps on a new P2T clone, the following areas are updated, we t… -
Oracle Cloud Advance Collections Include current invoices in DunningSummary: we have enabled check box in dunning configuration to include Current invoices in Dunning. we use 3 Staged Dunning. Content (required): We use 3 Staged Dunning … -
Is Customer Descriptive Flexfields are visible in API?Summary: We are trying to build an integration related to automatic collecor tagging. In line with this, we would like to ask if Customer Descriptive Flexfields are visi…Carissa Pisco 11 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Bankruptcy - approval flowSummary: Bankrupcty is not triggering any event and approvals Content (required): Hi all, I am reaching out to understand if anyone has been able to succesfully implemen…Sara Munaretto 131 views 4 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Holding the customer by using "Update Work Status" on Collections Dashboard actually do?Summary: Holding the customer by using "Update Work Status" On Collections Dashboard actually do? Content (required): Just want to know what various options on "Update W…
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Is there a character limit to notes or to the number of notes created in Advanced CollectionsSummary: Is there a character limit to notes or to the number of notes created in Advanced Collections at strategy, customer or transaction level Content (required): Jus…
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How to derive different subject and messages for dunning letters for different division?Summary: Hi Team, How to customize IEX_DEFAULT_EMAIL_SUBJECT and IEX_DEFAULT_EMAIL_MESG message names based on division. Content (required): Hi Team, We have 4 different…Lavanyaa Damodaran 92 views 4 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections
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How to send Dunning letter is different language for certain Business UnitSummary: Hi Team, We have a requirement, wherein for NL Business Unit, customers should receive the dunning letter in Dutch language where as the customers belonging to …Lavanyaa Damodaran 31 views 2 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections
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Bankruptcy request pending approval without receiving approval notificationSummary: Hi Experts, My Bankruptcy requests initiated in Collections for a customer has been pending with no notification received to approve the bankruptcy request. I h…
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Is there any impact upon changing the Email Subject over Manage Messages > IEX_DEFAULT_EMAIL_MESG?Summary: Is there any impact upon changing the Email Subject over Manage Messages > IEX_DEFAULT_EMAIL_MESG? Content (required): Customer is interested to know if changin…Nicoleta Mares-Oracle 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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FscmTopModelAM.FinExtractAM.IexBiccExtractAM.CollectorExtractPVO not documented in BICC extrct 20D tSummary Looking for correct docuentation of the PVO FscmTopModelAM.FinExtractAM.IexBiccExtractAM.CollectorExtractPVO, currently the standard documents are not in sync. P…Anirban Sarkar-Oracle 727 views 1 comment 2 points Most recent by Daniel S.-Oracle Receivables & Collections -
How to setup to Generate One AR Invoice for each shipment having same Sales orderSummary: As of now system is generating one invoice with multiple lines for all shipment but the requirement is one separate AR invoice should be generated for each ship…
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Multiple assignment of Collectors to the same customer accountSummary: Content (required): Hi, Is it possible to assign multiple collectors to the same customer account? we have a requitement where one customer account can be assig…
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manage strategy tasks - Create Tasks - How long options.Summary: Could anyone explain the difference between How Long Will the Strategy Wait Until It Executes This Task and How Long Will the Strategy Wait After It Executes Th…