Collection Activities
Discussion List
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Oracle Cloud Advance Collections Include current invoices in DunningSummary: we have enabled check box in dunning configuration to include Current invoices in Dunning. we use 3 Staged Dunning. Content (required): We use 3 Staged Dunning … -
Is Customer Descriptive Flexfields are visible in API?Summary: We are trying to build an integration related to automatic collecor tagging. In line with this, we would like to ask if Customer Descriptive Flexfields are visi…Carissa Pisco 13 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections -
Bankruptcy - approval flowSummary: Bankrupcty is not triggering any event and approvals Content (required): Hi all, I am reaching out to understand if anyone has been able to succesfully implemen…Sara Munaretto 109 views 4 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Holding the customer by using "Update Work Status" on Collections Dashboard actually do?Summary: Holding the customer by using "Update Work Status" On Collections Dashboard actually do? Content (required): Just want to know what various options on "Update W…
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Is there a character limit to notes or to the number of notes created in Advanced CollectionsSummary: Is there a character limit to notes or to the number of notes created in Advanced Collections at strategy, customer or transaction level Content (required): Jus…
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How to derive different subject and messages for dunning letters for different division?Summary: Hi Team, How to customize IEX_DEFAULT_EMAIL_SUBJECT and IEX_DEFAULT_EMAIL_MESG message names based on division. Content (required): Hi Team, We have 4 different…Lavanyaa Damodaran 83 views 4 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections
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How to send Dunning letter is different language for certain Business UnitSummary: Hi Team, We have a requirement, wherein for NL Business Unit, customers should receive the dunning letter in Dutch language where as the customers belonging to …Lavanyaa Damodaran 21 views 2 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections
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Bankruptcy request pending approval without receiving approval notificationSummary: Hi Experts, My Bankruptcy requests initiated in Collections for a customer has been pending with no notification received to approve the bankruptcy request. I h…
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Is there any impact upon changing the Email Subject over Manage Messages > IEX_DEFAULT_EMAIL_MESG?Summary: Is there any impact upon changing the Email Subject over Manage Messages > IEX_DEFAULT_EMAIL_MESG? Content (required): Customer is interested to know if changin…Nicoleta Mares-Oracle 4 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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FscmTopModelAM.FinExtractAM.IexBiccExtractAM.CollectorExtractPVO not documented in BICC extrct 20D tSummary Looking for correct docuentation of the PVO FscmTopModelAM.FinExtractAM.IexBiccExtractAM.CollectorExtractPVO, currently the standard documents are not in sync. P…Anirban Sarkar-Oracle 621 views 1 comment 2 points Most recent by Daniel S.-Oracle Receivables & Collections -
How to setup to Generate One AR Invoice for each shipment having same Sales orderSummary: As of now system is generating one invoice with multiple lines for all shipment but the requirement is one separate AR invoice should be generated for each ship…
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Multiple assignment of Collectors to the same customer accountSummary: Content (required): Hi, Is it possible to assign multiple collectors to the same customer account? we have a requitement where one customer account can be assig…
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manage strategy tasks - Create Tasks - How long options.Summary: Could anyone explain the difference between How Long Will the Strategy Wait Until It Executes This Task and How Long Will the Strategy Wait After It Executes Th…
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New record added via Manage Collectors does not appear on Manage Resources screenSummary: New record added via Manage Collectors does not appear on Manage Resources screen Content (required): Hi, A new record has been added into the "Manage Collector…
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Can we change the attachment file name of Dunning letter . Default attachment showing as Output.pdfSummary: Can we change the attachment file name of Dunning letter . Default attachment showing as Output.pdf. Instead of Output.pdf we want to send filename as Reminder.…BibhuMishra 53 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Collections - Disputed itemsSummary: Dunning letter is not getting generated Content (required): Hi - If I select not to include disputed invoices when defining the dunning method. Does that mean t…
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Automatic Strategy Tasks with "In Error" status - will they remain "In Error"?Summary: Automatic Strategy Tasks with "In Error" status - will they remain "In Error"? Content (required): In the last 10 days on PROD, the "Send Dunning Letters" job h…JimCC 22 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Can we send Dunning Letters based on country specific Customer's?Summary: Hi Team, Client has a requirement of sending Dunning Letters, but condition is China Customers should receive letter in Chinese language & for overseas customer…
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Custom BI report - burstingSummary Bursting a consolidated customer statement (AR)Content Hi, We have created a custom BI report by using AR transactions and receipts table, and would like send a …Sathya Kannan 85 views 2 comments 1 point Most recent by Anders W. Langholm Receivables & Collections
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custom matching numbers in the Match Receipts By fieldSummary: Ability to add custom matching remittance reference in the Match Receipts By Field Content (required): Is it possible to add the custom matching numbers in the …
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Remit-To Address IssueSummary: I'm unable add "United Kingdom" in the Receipt from Criteria section in Manage Remit-to Addresses setup page. I have used "United Kingdom" in another Remit-To A…Raj Mohanraju FRNT 47 views 1 comment 0 points Most recent by Vivek Mandowara-Oracle Receivables & Collections
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Fusion Advance Collections Setup Implementation DocumentsSummary: Need the Advance Collections Setup Implementation Documents Content (required): Need the Advance Collections Setup Implementation Documents Version (include the…Koteshwar Tippani 35 views 2 comments 0 points Most recent by Koteshwar Tippani Receivables & Collections -
Import collection strategyHi, Do we have an API or import template to import Strategy Group, strategy and tasks as per the attached screen shot? Please check and let me know. Thanks, Ravi Kumar
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Collections Strategy Site level DunningSummary: We need to have Collections Strategies enabled at site level. In our customer master data, we have customer accounts with multiple sites which have bill-to purp…MSp2517 35 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Decoupling Finance Account Number from Account Number shared with CustomerSummary: Due to current ERP limitations on moving an existing account to a new party, the ERP users have only one choice that is to inactivate the account, lose the abil…Vasuki Kodaganti 42 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Dunning Letter - segregate email by Business UnitSummary: Is there the possibility to differentiate the email address that sends the dunning letters for different business units ? Content (required): We have the dunnin…