Is it possible to update Manage Collection Scoring once transactions have been scored?
Summary:
We have set up Collection Scoring and assigned them to Profile Classes and Delinquent strategy groups. All the related ess processes have been run and we can see customers and delinquent transactions within the workbench.
We have noticed however that the days late is calculated from due date to sysdate however, we need to change the scoring so that the days late calculated are from from Transaction Date to sysdate. We have changed the Scoring within Manage Collection Scoring then run the ESS processes but the delinquent transaction are still showing the incorrect days late amount. I would have thought that the change in scoring would have impacted the delinquent transactions but it is clearly not the case.