Collection Activities
Discussion List
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Customer needs to add a customer class parameter to "Send Dunning Letter" ESS JOB.Hi, Customer needs to add a customer class parameter to "Send Dunning Letter" ESS JOB. Can we achieve this requirement by customizing this seeded ESS job? Please suggest…Vinita.V 22 views 5 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
User unable to modify the strategy tasks from Edit Task screen in Oracle fusion collectionsSummary: We have two business users, who have the same roles and data access sets assigned to them and none of them are defined as collectors in the system, but one of t…Kalyan Vadlapatla 27 views 0 comments 0 points Started by Kalyan Vadlapatla Receivables & Collections
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How to set self Incompatibility for Process Strategy Tasks ESS job ?Summary: How to set self Incompatibility for Process Strategy Tasks ESS job to prevent multiple jobs from running in parallel ? How to set the 'Allow Multiple Pending Su…Daniel S.-Oracle 16 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Mass update of collections dashboard Work status and Work status dateSummary: Hello Team, Is it possible to Mass Update the collections dashboard Work status and Work status date values? Content (please ensure you mask any confidential in…Shashi Pampati 4 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Advanced Collections Fusion License FunctionalitySummary Advanced Collections Fusion License FunctionalityContent Advanced Collections Fusion License Functionality quesion: Can you please provide a list of incremental …User_2025-02-11-01-16-13-559 95 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
Accounting for Credit Memo Disputes in Oracle FusionClient uses SLA derived from the following fields, to generate accounting entries for Revenue for the AR Transactions Transaction Source Name, TRX_LINE_ATTR6, TRX_LINE_A…Satish KT 103 views 8 comments 0 points Most recent by Nimisha Sakalle-Oracle Receivables & Collections
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Milestone Billing and Customer Acceptance Revenue ContingenciesSummary: Hi, Looking for the Milestone Billing and Customer Acceptance revenue contingencies setup and removal event Content (required): There is a requirement to bill 9…
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Dunning History always assigns full batch of letters to one customerHi, We have noticed that when the dunning letters are produced and saved to Customer History within Collections, each time one customer has the entire batch (containing …
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Past date to be used for metric calculations in Manage Collections Preferences is showing blankSummary: The mandatory field Past date to be used for metric calculations in Manage Collections Preferences is showing blank. How can we identify the last updated Past d…
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Collections Scoring and Strategy Assignment not submitting Send Dunning Letter automaticallyHi, We are defining Dunning letters using Strategy. Key configuration: Manage Strategy Tasks - To send a Soft Reminder Letter Automatically, No wait days, Trx level - Da…K Chid 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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The right-side border is not visible in the Activities infotile.Summary: The right-side border is not visible in the Activities infotile in the Advanced Collections work area. However, when the zoom level is reduced to 33%, the borde…Fredrick Ignatius 1 view 4 comments 0 points Most recent by KaranRaj-Oracle Receivables & Collections
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Allow strategy to change - SignificanceSummary: What is the significane of Allow strategy to change parameter in ESS and on Setup page? Content (please ensure you mask any confidential information): Version (…
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Data is updated in the oracle base table and the older data version is not maintained.Summary: To retrieve the Order header Freight terms code, we are utilizing the msc_xref_mapping table. Please refer to the query below: SELECT flvv.meaning freight_terms…Anmisha Sakala 72 views 1 comment 0 points Most recent by schaudha-Oracle Supply Chain Planning and Collaboration
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Update to Profile on AR Account is not always triggering update to Strategy in CollectionsSummary: Update to Profile on AR Account is not always triggering update to Strategy in Collections Content (please ensure you mask any confidential information): Hi, I …
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Counter for dunning lettersSummary: Do we have a counter for dunning letters? For example the number of dunning letters sent to a particular client. if so can the field and table be provided. Or a…ORA-Consultant 1 view 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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How to create/deactivate Standard memo lines into Oracle in bulkSummary: How to create/deactivate Standard memo lines into Oracle in bulk:User is trying to upload Memo lines directly in bulk around 384. Is there a way to do this task…Radha Mulapalli 35 views 4 comments 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Letter Not Appearing in Correspondence Tab on Collections Screen After ProcessingSummary: Hi all, We have a setup where the dunning process at the customer profile level is set to Print. However, when processing the collections dunning jobs, it picks… -
How to Exclude prepaid transactions from Dunning lettersI have a request from our Business to Exclude transactions considered as prepaid. So they have been paid in advance and the transaction has a due date the same as the tr…
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Correspondence Tab in Collections > History Not Displaying LettersSummary: Has anyone faced the issue where the Correspondence tab under Collections > History fails to display letters, even though the letters are successfully triggered…
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How to setup interest receipt method for Brazil localization system option setupWe want to setup Brazil localization for Boleto collection process with bank. This requires setting up localization configuration. How to setup interest receipt method f…
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APIs to create/update Case Folder and Add Case Notes In Oracle CloudSummary Need APIs to create/update Case Folder and Add Case NotesContent Hi Team, I am looking for APIs (REST or SOAP) to perform the below operations in Oracle Cloud Ap…Gurpreet Singh-252058 239 views 4 comments 2 points Most recent by Wendel Andrade Receivables & Collections
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Unable to search using Transactions Parameter in Collections Work areaSummary: User not able to query transactions with Parameter as 'Transactions' Content (please ensure you mask any confidential information): In Collections Work Area, Us…Rohit Kumar Singh 12 views 4 comments 0 points Most recent by Jeanine Hendrix Receivables & Collections
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Unable to access Collections MetricsSummary: We have run all the ESS Jobs related to Collections and Collections Metrics. We are unable to access the page. Navigator→Others→Collections→Metrics Kindly help …
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Collections Delinquency Management no appearing in scheduled jobs listSummary: What exact role requried to run the above mentioned job? As currently i am not able to find the job in the scheduled jobs lov. Very strange as i am having the a…
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Self Assign collector in collector groupSummary: Is it standard behavior that we cannot set our own user in collector group (Manage Resource)? Content (please ensure you mask any confidential information): Set…N&A Support Team 2 views 1 comment 0 points Most recent by N&A Support Team Receivables & Collections
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How can I add additional case types in the LOV in the collections module create case folderI am trying to add another case type to the LOV when creating a Collections Case folder. I have looked in every lookup and DFF configuration option I could find, and not…Nancy N Newman 1 view 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
Not able to update the code in Manage Bank Update Code for BrazilSummary: We are trying to add a Code in the setup 'Manage Bank Update Code for Brazil' but it is giving an error 'Attribute set with value 2 for Collection Document Upda… -
Automatically change Broken Promise to CancelledIs it possible to automatically move a broken promise to cancelled after a certain number of days has passed? -
collectionIf we create an AR transaction 101 where bill to customer is X. We create receipt for customer Y and we apply transaction 101 on it. after procssing payment is cleared. …
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Bankruptcy - approval rules customizationSummary: When a Bankruptcy request is submitted the default behavior it goes to the line manager for approval. How can the approval rule be customized Ex: add additional…