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Strategy is not assigned

We have created –

  • Scoring
  • Strategy
  • Completed, customer account profile base strategy assignment

When we run collection processes,

  1. Refresh Receivables Transactions for Customer Account Summaries
  2. Process Receivables Transactions for Customer Account Summaries
  3. Collections Delinquency Management
  4. Collections Scoring and Strategy Assignment
  5. Update Collections Summary Data

Customer account level scoring is working, and it is visible from Collection dashboard. However strategy assignment is not complete.

Any suggestion, that we are missing here.

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