ADV Collections, Process is Scoring but not assigning Strategies
SummaryStrategies are not getting assigned to customer, after it is scored.
I am trying to setup Oracle Cloud Fusion Advanced Collections Module, specifically with a scoring and strategy plan. I have setup multiple scoring and strategies and assigned them via business unit etc. Anyways the problem is after I run the scoring and strategy assignments program, my output shows that my sites are scored, but not strategy is assigned. I have no idea why no strategy is being assigned to them even after it has been scored, when they should be appropriately mapped. Any help is greatly appreciated. Thanks.