Scoring and Strategy
Discussion List
-
Collections- This feature is not availableSummary: Dear Experts, When am running Collections Scoring Program for 'Delinquency Status Determination' or 'Account scoring' , program is ending with warning , and log… -
Is there a way to have multiple Collection Strategies on one customer, dependant on the transaction?Summary: We have a different collection strategy when it comes to collecting on different products. Because of this we need multiple strategies within one account for a …Rianna Ibbetson 14 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
All tasks in a strategy have completed, but the score has not changed. What happens?Summary: I was wondering if in these cases the existing strategy is closed and a new (same) strategy is automatically re-assigned or will the existing strategy stay open…Guy Van Nuffel 24 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
Warning on running Process Strategy Tasks - No Strategies to processSummary: Hi, We have this issue that sometimes our scheduled job that runs Process Strategy Tasks throws out a warning. The log files does not contain much detailed info…
-
Remove a Strategy Task and update customers in bulkSummary: Remove strategy Task called Go Live Review Content (required): We have a strategy Task called Go Live Review which was created to stop dunning letters being sen…SarahL 4 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
can we use staged dunning & collection strategy for customer visit/ call for predelinquent taskSummary: can we use staged dunning (sending dunning letters through staged) & collection strategy for customer visit/ call (for predelinquent task) in same business unit…
-
Predeliquent Collection StrategySummary: Hello Team, Our client has payment term of 60 days and at -30 days they want to send email. How that can be configured using collection strategy? Regards, Nidhi…Nidhi Choudhary-69413 14 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
Which are the parameters set to know which transactions are predelinquent and delinquent?Summary: Context: In the collections dashboard there is a customer that has transactions set as "predelinquent" even if they are -2 days due or 2 days due. My question i…Cristina 5 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
System not triggering 2nd staged dunning letter by using different templateSummary: I have configured staged dunning in one business. System send first letter by using soft template. I processed few more transactions for same customer. System s…
-
Custom Scoring Data Point in Fusion Advance Collection ModuleSummary: Hello Team, We have a requirement of having custom scoring data point for scoring calculation and startegy assignment. The required data point is "Credit Limit"…Nidhi Choudhary-69413 5 views 1 comment 1 point Most recent by Arunkumar Indrakanti-Oracle Receivables & Collections
-
Why does the Delinquent Customers info tile show non delinquent customers?Summary: Delinquent Customers info tile in Advanced Collections Work Area shows non delinquent customers Content (required): Our client implements collections strategies…Silvia Damiani-Oracle 4 views 0 comments 0 points Started by Silvia Damiani-Oracle Receivables & Collections
-
Unable To Create Your Own Custom Collection Scoring Data PointsSummary Unable To Create Your Own Custom Collection Scoring Data PointsContent Description:Currently like it was allowed inOracle R12.2.8, we can no longer create our ow…
-
Dunnings - How to exclude the invoices which have not yet passed the due date from the dunning letteContent Hi, In Oracle Fusion - How to exclude the invoices which have not yet passed the due date from the dunning letters for a customer? Thanks, Kanika Version 21C
-
Change Strategy button is greyed out for a transaction and working for other transactionsContent Change Strategy button is greyed out for a transaction and working for other transactions.
-
Promise to Pay - InstallmentsContent If a customer has an invoice due for $5000 and we have created a promise, to pay 1000 this month, 1000 next month September, 1000 in october, 1000 in november, 1…
-
Create Promise - You must enter a promise date between 13/08/2021 and 12/09/2021. (IEX-615088)Content While creating a promise, I am getting this error - You must enter a promise date between 13/08/2021 and 12/09/2021. (IEX-615088) which says that I can enter the…
-
Is it possible to suspend a strategy in collections?Summary Is it possible to suspend a strategy in collections?Content We have the situation that we want to suspend the processing of a strategy for one customer. Is this …user2847551 13 views 1 comment 0 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
-
How to remove or skip the collection task pre wait timeSummary How to remove or skip the collection task pre wait timeContent Hi team, I need your help to remove/skip the collection task pre wait time, as it is not allowing …User_L54HL 17 views 1 comment 2 points Most recent by Daniel Stanislav-Oracle Receivables & Collections
-
Different dunning layouts for two groups of customersContent Hi My customer has got two groups of customers and each have got separate dunning layouts. How can I configure staged dunning for the two groups? Thanks in advan…
-
Not able to submit collections scoring processSummary Not able to submit collections scoring processContent Team, While submitting Collections Scoring process system throws this error: Object #{pageFlowScope.backing… -
Need API to update Credit Data Point Value in Case Folder in Oracle Fusion 20DSummary Need API to update Credit Data Point Value in Case Folder in Oracle Fusion 20DContent Hi All, Need an API (REST or SOAP) to update credit data point value in Cas…Gurpreet Singh-252058 18 views 1 comment 1 point Most recent by User_8TSUE Receivables & Collections
-
error 'no valid transactions to be included in the dunning letter'Summary error 'no valid transactions to be included in the dunning letter' when running for multiple customersContent Hi All Has anyone encountered the error 'no valid t…SarahL 19 views 1 comment 0 points Most recent by Karan Dass-Support-Oracle Receivables & Collections
-
Strategy Management not changing strategies on errored or open tasksSummary Strategy Management not changing strategies on errored or open tasksContent We have many customers with open or errored tasks and we are unable to change strateg…
-
Custom Queries in Cloud Advanced CollectionsSummary Custom Queries in Cloud Advanced CollectionsContent Hi, We are migrating from EBS R12 to Cloud. In EBS advanced collections we have the ability to write custom Q…Satyanarayanan Sundararajan 36 views 1 comment 0 points Most recent by Saurav Sunny Receivables & Collections
-
ADV Collections, Process is Scoring but not assigning StrategiesSummary Strategies are not getting assigned to customer, after it is scored.Content Hello, I am trying to setup Oracle Cloud Fusion Advanced Collections Module, specific…
-
Strategy Management does not change strategySummary Strategy Management does not change strategy on customers where dunning has erroredContent Dunning errored with no delinquent transactions selected when there we…