Scoring and Strategy
Discussion List
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Is it possible to add Order Type fields in the Credit Case Folder overview screen?Hello Team, We have business requirement wherein user would like to see "Order type" details in credit case screen while approving credit case folder. Can you please let… -
Not able to update customer profile in collection when business level is "Customer"Summary: We have set the business level to perform all the collection activities as "Customer". We have set the business level in Collection preference, Collection strat…Soumajit Karmakar 2 views 0 comments 0 points Started by Soumajit Karmakar Receivables & Collections -
Basic question about Profile Class change triggering update to Strategy in CollectionsSummary: Basic question about Profile Class change triggering update to Strategy in Collections Content (required): Hi - sorry for possibly a basic question, as I am not…
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Implementing scoring and strategies Advanced Collections in Oracle Fusion.Summary: We are implementing scoring and strategies based on scoring Advanced Collections in Oracle Fusion. Currently We are sending Dunning Letters through Dunning Conf…
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POST API Create Strategy Assignment task datesHello, As part of the data migration, our customer has requested that all strategies be migrated from their current system (eBusiness Suite) to ERP Cloud. This migration…Valentin Zorelle 31 views 4 comments 0 points Most recent by Valentin Zorelle Receivables & Collections -
Strategy assignment at transaction level not assessing individual transactionsSummary: Strategy assignment at transaction level not working Content : We are migrating data from legacy system to Oracle fusion, and the client has a requirement to do…
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Account scoring formula in Oracle Advanced Collection not working correctlySummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Collection Strategies - Include Disputed InvoicesSummary: Customer have flexibility in current EBS to assign a Dispute-specific strategies to transactions or accounts. Requirement is to have similar functionality in Fu…
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Collection Promise to Pay - Put task on HoldSummary: Hi, We have a requirement to a delinquent transaction strategy task - Ex: dunning correspondence On Hold when there is a Open/Collectible Promise open for the t…
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Advanced Collections Strategies and TasksSummary: Strategy Tasks do not reset to pre-wait status when the initial overdue invoice has been paid but newer invoices not yet due for collection have been raised. Co…
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Debt Strategies not following correct orderSummary: Our debt strategies seem to have taken on a mind of its own and they are moving on to the next step when the preious step isn't complete, as well as duplicating…Rianna Ibbetson 11 views 1 comment 1 point Most recent by Daniel S.-Oracle Receivables & Collections
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In the delinquent dashboard we are getting different Startergy and Stratergy method for a customer.We also ran "Update Collections Summary Data" ESs job still the data is diffreent. Please find the attached document.
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If the “Send Dunning Letters” flag is not set in the customer profile, collection tasks are skippedSummary: If the “Send Dunning Letters” flag is not set in the customer profile, collection tasks are skipped. The log shows the message “The automatic strategy task is s…Stefan Schwegmann 11 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Strategy is not getting updated automaticallyHi Team, We have established a new Customer Profile Class named 'Intercompany' and created a new site-level Collections Scoring and Strategy Assignment 'Intercompany' us…ch v l c s pavan kumar 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Implementation document on collection strategies, scoring and strategy assignmentSummary: Hello Team Can anyone share detailed documentation on collection strategies, scoring and strategy assignment Thanks in advance Content (please ensure you mask a…Shashi Pampati 1 view 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Collection Strategies Change Strategy - History of previous strategy work itemsSummary: When a change strategy is performed it replaces the existing strategy on the delinquent transaction with the work items attached to the new strategy. How can we…
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On Hold status StrategyHello We have a customer having the Strategy with On Hold status. Could you advise why do we get this status and how can we make it Open status please? Regards
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strategy task not deleting after deleting advance collection dashboard dataHi Team, we have implemented advance collection, and dashboard was also updated with new strategy, and it has executed task too . the executed task was soft dunning lett…
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How to prevent transactions showing as 'Delinquent' in collections?Summary: Is there any way to prevent specific transaction types appearing as delinquent in the Collections screen even after they are past due? Content (please ensure yo… -
ADV Collections, Process is Scoring but not assigning StrategiesSummary Strategies are not getting assigned to customer, after it is scored.Content Hello, I am trying to setup Oracle Cloud Fusion Advanced Collections Module, specific…
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Strategy is not assignedWe have created – Scoring Strategy Completed, customer account profile base strategy assignment When we run collection processes, Refresh Receivables Transactions for Cu… -
Dunning Letter is triggered even after Minimum Dunning Amount is setup at customer siteHi All, We have setup Minimum Dunning Amount as 10 for a customer site. This site has only one delinquent transaction with overdue amount is less than 10. But still Dunn…ch v l c s pavan kumar 61 views 4 comments 0 points Most recent by Carlo_M. Receivables & Collections
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Collections Data PointsHello We need to use data point "Site Total Amount Past Due" on our Collections Scoring. However, our functional currency is not USD. Do you have any workaround what we …Kamonwan Srasrisom 11 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Custom Job - Collections Scoring and Strategy Assignment - Enter ParameterHello everyone, I would like to store parameters for the job "Collections Scoring and Strategy Assignment", this is not possible for the standard job, so I have duplicat…Stefan Schwegmann 21 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to reset automatically a collection strategy at account level for only some business units?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Atenea_Amezcua 21 views 5 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Credit check hold on 100% Advance Payment Term on sales orderSummary: Credit check hold on 100% Advance Payment Term on sales order Content (please ensure you mask any confidential information): Business Requirement is as below: C…
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Collection Manager and Agent roles for dunning process in receivablesSummary: We are using Collection Manager and Agent roles for dunning process in receivables. Is a separate license required to access dunning configurations when using t…Malleswara Rao 1 view 1 comment 0 points Most recent by Srivatsav PR-Oracle Receivables & Collections
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Mass cancellation of Collection strategy tasksUnder Others> Collections > Collection Dashboard we have a no of tasks that we need to manually review, since the count is very high can select multiple records and canc…Avishan 11 views 2 comments 1 point Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Data Point - Site Total Receivables BalanceSummary: The total outstanding amount in USD for a site. On-account or unapplied cash is taken into consideration to reduce the outstanding amount. Is it possible to cal…Manish Babbar 1 view 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Can we create strategies in Oracle fusion advance collections based on the customer site level DFFs?We have a requirement to assign strategies to the customers based on the values coming from our upstream applications that are captured as DFFs in Oracle at the customer…