Scoring and Strategy
Discussion List
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Data Point - Site Total Receivables BalanceSummary: The total outstanding amount in USD for a site. On-account or unapplied cash is taken into consideration to reduce the outstanding amount. Is it possible to cal…Manish Babbar 1 view 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
Can we create strategies in Oracle fusion advance collections based on the customer site level DFFs?We have a requirement to assign strategies to the customers based on the values coming from our upstream applications that are captured as DFFs in Oracle at the customer…
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Ability to display NFS checks (Non-Sufficient Funds) at the top of collector's queueSummary: Does advanced collections in Oracle fusion have the Ability to display NFS checks (Non-Sufficient Funds) at the top of collector's queue Content (please ensure …
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Define Strategy based on customer attributesSummary: We have requirement to define collections strategy by Customer Type, Geographic area, Business Classification, Payment Methods (CC, ACH, Check etc), billing vol…vlKrishna 21 views 7 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
Collections dashboard doesn't updateI created a new customer with expired transactions and my collector installed. I run the jobs: Refresh Receivables Transactions for Customer Account Summaries Collection…
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How to disable 'Skip' and 'Cancel' button for strategy tasks for a collection strategy?Question 1 → When a collector is supposed to work on any open manual task, there is an option available to cancel the task completely and move to the next task in sequen…
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Advanced Collections - Process Strategy Tasks Parameters when run as a Standalone ProcessSummary: We use Advanced Collections, and since moving over to Oracle Fusion (April 2022) have not had the Feature: Automatically Initiate or Fulfil Collections Tasks in…
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can we use business level -Account and Site both for two different BU respectivelySummary: Hi we are implementing Advance collection module in Fusion cloud, i have few scenarios which i want can it be feasible or not . 1.) In the preference we have se…
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SQL to find Automatic Collections Transaction Strategy Tasks with "To Be Created" statusSummary: SQL to find Automatic Collections Transaction Strategy Tasks with "To Be Completed" status Content (required): Hi, Looking here, at Strategy Tasks for a sample …
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Using advanced collections to automatically assign collectors based on strategy group assignedSummary: Using advanced collections functionality, is there a capability to the automatically assign collectors based on the collection scoring and strategy assigned, or… -
How do I remove a Collections Strategy from being 'In Use' so that I can edit the Strategy?Summary: I am trying to edit a Collections Strategy and associated Tasks, and in order to do make them editable they must not be 'In Use' - I have taken a number of step…
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REST API to Create AR Collections Strategy Task at Transaction LevelHi Team We are using below API to create Strategy /fscmRestApi/resources/11.13.18.05/collectionStrategies However these APIs can create strategy tasks at Party, Customer…Mohit Baid-Oracle 42 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections -
Delay of one day between Strategy Assignment and Strategy Tasks to get started for CustomerHi All, In Fusion Collections, we are seeing a delay of one day between Strategy Assignment and Strategy Tasks to get started (PFA), Business is expecting both Strategy …ch v l c s pavan kumar 121 views 7 comments 0 points Most recent by Raaja JK Receivables & Collections
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Delete/Edit Strategy taskHello We have a requirement to update the existing strategy that in use by adding more method names and tasks that will be assigned will be different from what they been…Kamonwan Srasrisom 6 views 2 comments 0 points Most recent by Kamonwan Srasrisom Receivables & Collections
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None of the strategy task actions are enabledSummary: HI Team, Dunning letters were errored out as the contact was incorrect. We corrected the contact and ran Process Strategy Task in a standalone mode since all ac…Lavanyaa Damodaran 1 view 2 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections
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Manage Collections Methods: differences between dunning plan and Strategies?I have the requirement to set the dunning letters in the staged dunning and not aging method, but I don't understand this task of set up thank you
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No Strategies to processHello We have created a new Collections Strategy, Scoring Formula, Customer Profile Class and assigned them on Scoring and Strategy Assignment. Then then have new transa…Kamonwan Srasrisom 21 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How does Execution Start time and Post Execution Wait Work in Collection Strategies?Summary: While defining the Strategy tasks in Advanced Collections, we have 2 options 1) How Long Will the Strategy Wait Until It Executes This Task 2) How Long Will the…
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At which details you can use the Age of Latest Payment data point for scoring formulas data points?Hi Colleagues, Please I have the below question on a dump, and I am not sure about the correct answer, if you can help? In Advanced Collections, scoring formulas are use…Ali Husseini 282 views 2 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Dunnings - How to exclude the invoices which have not yet passed the due date from the dunning letteContent Hi, In Oracle Fusion - How to exclude the invoices which have not yet passed the due date from the dunning letters for a customer? Thanks, Kanika Version 21CKanika Mahajan 88 views 2 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections
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Collection Strategy Task TimingHi, I would like to clarify the field How Long Will the Strategy Wait Until It Executes This Task in the strategy tasks. That means for example if I have 2 strategy task…Sofia Alvarez 13 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Dunning Letter 2 is completing in Error immediately after Dunning Letter 1 is manually triggeredHi Team, I have a Dunning Letter 1 and Dunning Letter 2 Tasks in a strategy, both tasks has pre-wait of 2 weeks. For testing, I have manually completed Dunning Letter 1 …ch v l c s pavan kumar 32 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Collection letter sent when the score reaches below the thresholdSummary: We have configured for collections scoring and the letter are sent to customers based on scoring. The score is based on amount due remaining greater than 100. T…
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In Oracle Fusion Collections, when we complete task, updated strategy tasks are getting assignedHi Team, I have a Strategy Method "Key Customer" (with tasks Phone Call 1, Phone Call 2, Phone Call 3, Phone Call 4) in my system already. I have a delinquent customer w…ch v l c s pavan kumar 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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collection strategy task status migrationThe client is currently using E-biz and now moving to Fusion. we are using collection module and strategies. We want to migrate the status of already completed task to f…Nidhi Choudhary 11 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Not able to submit collections scoring processSummary Not able to submit collections scoring processContent Team, While submitting Collections Scoring process system throws this error: Object #{pageFlowScope.backing… -
Create Collections Strategies Based on Profile ClassSummary: We have got a requirement to create Strategies, based on the Profile Class. Can anyone guide me, on how to achieve it? Content (please ensure you mask any confi…
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How do I set-up/create a dunning plans and how can i check if they are workingI've been looking for ways to set up dunning plans, as I'm looking into changing the Collections Method from Strategies over to Dunning Plans; however, I have not been a…
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How do you close historic Cloud AR Transaction that are receipted in a legacy system?Summary: Historic unreceipted Invoice transactions and the new implementation of Advanced Collections. Content (please ensure you mask any confidential information): Our…craig mercer 15 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Need AR collections scoring data point result derivation logic info to create a BIP report.Summary: Need AR collections scoring data point result derivation logic info Content (please ensure you mask any confidential information): We have a requirement to show…