Fast formula on Background Check is not refreshing the phase and state on candidate application — Cloud Customer Connect
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Fast formula on Background Check is not refreshing the phase and state on candidate application

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Summary:

There is a client requirement that after the background check is completed by 3rd party , the phase and state of the candidate should get updated or refreshed according to the result received in the system.

We have setup the same using custom fast formula and actions on the CSP states. But the status is not getting changed on the candidate application page post completion of background check by 3rd party.

Fast Formula -

/**********************************************************************

FORMULA NAME: FAN_FF_IRC_29_CSP_FIRSTADV_BC


FORMULA TYPE: Recruiting Candidate Selection Process


Version  Author    Date       Frice ID

------- ----------   ---------     ---------------------------

V1.0   Diptimayee Parida  03-Oct-2023   FF-IRC-29

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