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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Hide middle name in Next Gen HelpDesk
Summary:
Hide middle name in Next Gen HelpDesk
Content (please ensure you mask any confidential information):
The middle name is visible for primary contacts and agents. It does not appear in Code HR or anywhere else except for Helpdesk. Is there a distinct configuration for the HelpDesk name format?
Version (include the version you are using, if applicable):
23C
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
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