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Hide middle name in Next Gen HelpDesk

Summary:

Hide middle name in Next Gen HelpDesk

Content (please ensure you mask any confidential information):

The middle name is visible for primary contacts and agents. It does not appear in Code HR or anywhere else except for Helpdesk. Is there a distinct configuration for the HelpDesk name format?

Version (include the version you are using, if applicable):

23C

Code Snippet (add any code snippets that support your topic, if applicable):

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