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Unable to Submit Expense Report: Unable to Generate CCID

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Summary:

Unable to Submit Expense Report: Unable to Generate CCID

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For numerous users they have been unable to submit expense reports due to missing Accounting errors. We have reviewed their employee setup and have validated that a valid Default Expense Account is on their profile, and it does not violate CVR rule.

For one user in particular, he is getting error when submitting a report containing several Expense Items. We ran the Diagnostic for this report and are seeing the following errors:

Error while trying to GetAccount() ORA-20001: EXM_ACCT_GEN_DEBUG {ERROR}=ORA-20001: EXM_ACCT_GEN_DEBUG {ERROR}=ORA-0000: normal, successful completion {CALLING_SEQUENCE}=GetAccount: l_company is null {DEBUG_INFO}= {PARAMETERS}= {CALLING_SEQUENCE}=GetAccount {DEBUG_INFO}= {PARAMETERS}=

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