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HR helpdesk custom field to populate in standard coverage template to setup a milestone

in Fusion Service 1 comment

Summary:

We have created a custom field called complexity in create service request page in classic helpdesk,

How can we enable the same filed in standard coverage template page to set up a milestone based on the custom field

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Version (include the version you are using, if applicable):

23C

Code Snippet (add any code snippets that support your topic, if applicable):


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