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A connection to the server has failed

Summary:

Our business user is frequently getting the error after they click on the view image on AR invoice screen. Error message: A connection to the server has failed. (status=504)

Content (please ensure you mask any confidential information):

Our business user is frequently getting the error after they click on the view image on AR invoice screen. Error message: A connection to the server has failed. (status=504)

Version (include the version you are using, if applicable):

23C (11.13.23.07.0)

Code Snippet (add any code snippets that support your topic, if applicable):

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