You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Is it possible to match an AR receipt to an AP invoice (Raised to refund the receipt)?

Received Response
19
Views
4
Comments

Summary:

We received a payment from a customer in error, which was recognized as part of our unapplied receipt and later in the month, a supplier account was created for the customer to allow us to refund the payment as an AP invoice. Subsequently we found that the original receipt is still being recognized on the system, as initially the refund was not linked to the receipt. Is there a way to link the unapplied receipt to the AP invoice that was raised? Thank you.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!