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Can we make the fields selected under Help Desk request tab as default?
Summary:
Everytime we select a field and save it , it saves the search criteria but can we have the ability to make it our default settings in Help Desk Requests tab.
Navigation:
Help Desk> Help Desk Requests Under Actions selecting the Fields and Saving it. The fields are saved under the search drop down but how do I make it Default?
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Version (include the version you are using, if applicable):
23C
Code Snippet (add any code snippets that support your topic, if applicable):
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