How can I exclude some individual overdue transactions (invoices) from the dunning process?
I want to know if it is possible to exclude some individual overdue transactions from the dunning process. The purpose is that I can mark some overdue transactions, which shouldn't be dunned. They also shouldn't get to the next dunning stage. After the problem is clarified, the dunning process should go on again.
Are there any standards in Oracle to do this? If not, can you maybe suggest us a workaround which works similar?
Content (please ensure you mask any confidential information):
Putting the dunning process on hold for certain overdue transactions