Cancel the sales order line placed on hold by shipment request
The sales order is interfaced to WMS, however the order line was cancelled which updated the WMS for Qty Zero however did not cancel the sales order line.
Receiving error 'The shipment line was placed on hold by a shipment request for update.'
It is not allowing to cancel even by resetting the integration status. Now the order line is stuck, even force cancel also not working.
Please suggest how to cancel the order line in this case.
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