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Expense Report Submitter is not able to see the comments entered by assignee while Requesting info — Cloud Customer Connect
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Expense Report Submitter is not able to see the comments entered by assignee while Requesting info

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edited Oct 31, 2023 2:09PM in Expenses 4 comments

Summary:

We are currently facing an issue in the Expense Report approval process.

The submitter of the expense report is not able to see the comments entered by the Approver/Assignee while they Request Information and adds some comments.

We have configured two stages of approvals in BPM for expense report. First stage is a single participant for Manager Approval and the second stage is a parallel participant for Cost center manager's supervisory approval.

We have enabled "Share comments and attachments" check box. Still the submitter is not able to see the comments entered by the approver.

Are we missing any other setup?

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