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Issue with Revenue Account Not Populating in Receivable Transactions

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edited Mar 11, 2024 6:27AM in Receivables & Collections 2 comments

Dear Oracle Community,


In the task "Manage Operational Attributes Group", I set the Invoicing - Sales Account at the Organization Level.

After I set the Sales Account to the Organization Level, I go to the module "Product Management" > "Product Information Management" > "Taskbar" > "Manage Items"; and fill the sales account on the item organization level in the "Specifications" > "Sales and Order Management" > "Sales Account"


Please note that I am filling the Sales Account on the linked organization level and not the Master Organization Level, because this is my requirement.

In the end, the revenue account is not being populated when I choose an item on a receivable transaction.

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