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users could not create Credit Memo for Return SO by running job “Import AutoInvoice”

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users could not create Credit Memo for Return SO by running job “Import AutoInvoice”

Error log: You don't have approval limits set up for refunds.

However, it is confirmed that Approval Limits of for the user account has approval limits for Credit Memo Refund, currency TWD.

What could be the possible issues here, where user is not able to create Credit memo even after having the required approval limit?


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