Customer Requirement: Update Contact Foldout Layouts to Fix Campaigns Display - 23D Redwood Sales

Summary

As an improvement to the consistency and layout of the Contacts landing page (the Foldout), the 23D release will be changing which object is displaying in the panel and subview for Campaigns.

In previous versions, the panel and subview both use the CampaignMembers object. In 23D, this will no longer be supported. Instead, the panel and subview will use the Campaigns object. Customers using a custom Contact layout may experience display issues when the Contact Foldout loads.

The configuration steps enclosed in this article must be followed to ensure the Contact Foldout loads correctly.

Version

The steps presented in this article are