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How to set "Assigned To" field to AOR (like payroll respresentative) — Cloud Customer Connect
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How to set "Assigned To" field to AOR (like payroll respresentative)

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Summary:

We would want to know that if we can have the "Manage columns" helpdesk filter based on AOR (Area of responsibility) like Payroll representative.

We would like to assign the payroll tickets to Payroll representative.


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