Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How can I configure a time slot so that activityBookingOptions returns capacity for big activities?

in Field Service 1 comment

Summary:


Content (please ensure you mask any confidential information):

Hello good morning Oracle community

I tried creating a time slot that starts at 07:00 am and ends at 07:00 pm, to this time slot I associated the activity types and capacity categories in the same way that the original time slots of two-hour intervals are configured (08:00 am – 10:00 am; 10:00 am – 12:00 pm; etc); I also added it within the Available time slots of the Quota configuration. But when querying activityBookingOptions for an activity with a duration of 585 minutes, the All Day time slot returns noCapacity.

I also tried to configure in Configuration > Business Rules > Capacity Intervals, a capacity that would extend from 07:00 am to 07:00 pm, but OFSC returns the error “Interval has intersection with other intervals”.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!