You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Cannot View AR Invoice error message received

Accepted answer
edited Nov 15, 2023 4:18PM in Receivables & Collections 2 comments

Summary: A user has access to Subledger Inquiry role which

Allow users to view sub ledger details including AP invoices, AP Payments, AR Invoices, AR Receipts, fixed assets, customers and suppliers. This role is created using the seeded role Accounts Payables Specialists. Role modified to allow users to see images of AR invoices.

They could view AR invoices before and then all of a sudden they unable to view invoices and get an error message.

This is for only one user, i have checked with IT team to see if there is something blocking the download of invoices but they could not find anything

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!