create offer not appearing after reverting a rescinded/dispositioned candidate

Summary:

We had an offer rescinded, and the candidate dispositioned, and then the decision was made to reextend the offer and move forward with the hire. We can revert back to Post Offer Checks but the option to Create Offer does not show up. I attempted the same steps on a record in our development environment and Create Offer is available. We need to move forward with this hire but without the new offe rand the ability to update the start date we are stuck.

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