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Instructor does not get VILT link — Cloud Customer Connect
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Instructor does not get VILT link

Received Response


Client has enabled Teams (set up with E5 license, permissions granted etc). Have been able to add Classroom and add Provider to Instructor. Have then created Course, Offering and Activity. Have set Sync Instructor-Led Trainings for Learning and then email sent to Learner with Calendar and VILT link provided.

However Instructor only gets standard alert and has no meeting join link. Even when they click on the Calendar link is no details.

Other issues raised on Communities appears to indicate Instructor needs Learning Specialist custom role to access Offering and details. Client does not allow Instructors this level of access - is there another way for this information to be included in their mail? Or do we need to customize the alert to include this (potentially using deeplink)?

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