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Can we hide/disable the seeded/default knowledge content types in HR Help Desk?

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Summary: Can we hide/disable the seeded/default knowledge content types in HR Help Desk?


Content (please ensure you mask any confidential information):

Following are the seeded knowledge content types under "Manage Knowledge content types" task, but I want to hide/disable these as I can't change the department of these content types under 'Content type properties' from Service to HR Help Desk, so how can I do that?

FAQ

Solution


Version (include the version you are using, if applicable): 23D


Code Snippet (add any code snippets that support your topic, if applicable):

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