DocuSign error - PER (1532397)

Summary:

2 active employees have receive the following error when trying to complete a past due onboarding DocuSign task within the FUSION onboarding checklist. 

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

23D

Code Snippet (add any code snippets that support your topic, if applicable):

The message on the bottom states the following:

Response : 

{"errorCode":"UNKNOWN_ENVELOPE_RECIPIENT","message":"The recipient you have identified is not a valid recipient of the specified envelope."}Application Error 

Message : {"errorCode":"UNKNOWN_ENVELOPE_RECIPIENT","message":"The recipient you have identified is not a valid recipient of the specified envelope."}