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RMA Dropship Order Receiving Location

in Order Management 2 comments

Summary:

Warehouse setup is Master Item Org (MIM), Dropship Org (DRP), Org A (BLU) which both Dropship org and Org A are inventory orgs. Need to return a dropship order (RMA) and not clear what the Receiving Warehouse should be on RMA. The warehouse on original dropship order was DRP; however, when we use the DRP as the receiving warehouse we get an error about "receiving location XXXX must be associated to XXXX org". Is receiving into the DRP org the correct receiving warehouse?


Content (please ensure you mask any confidential information):

Dropship sales order using DRP warehouse

RMA sales order has dropship org DRP as the receiving warehouse but with error and can't book return order. Should the receiving warehouse be other than DRP org, like Org A (BLU)?

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