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Bell Notifications are not appearing for PO 3rd level Approver in fusion

in Purchasing 1 comment

Summary:

Bell Notifications are not appearing for PO 3rd level Approver in fusion

Content (please ensure you mask any confidential information):

We have defined Job Level Approver based on amount. While releasing PO for >250K, it need to trigger for 3 level approver.

1st and 2nd level approver receiving approval notification in Bell icon but for 3rd level approver it is not appearing there. Once I go into BPM, worklist then only can PO approval notification.

This issue is happening only for 1 user, checked notification mode as well, "Notification Mode = All" is already defined in system.

Version (include the version you are using, if applicable):

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