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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Make the field editable in HR helpdesk redwood page
Summary:
Make the fields under summary in SR request form as editable
Navigation :- Help Desk > Helpdesk request > select any request >
Click on edit button
Make the fields under summary as editable marked below.
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