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Can we enable milestones for HR help desk requests that were created before milestone configuration? — Cloud Customer Connect
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Can we enable milestones for HR help desk requests that were created before milestone configuration?

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Summary:

Can we enable milestones for HR help desk requests that were created before milestone configuration?


Content (please ensure you mask any confidential information):

I created few requests before the milestone configuration and I can't see the milestones for those requests even after the milestone configuration. So, is there a way to enable the milestones for those requests?


Version (include the version you are using, if applicable): 23D


Code Snippet (add any code snippets that support your topic, if applicable):

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