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Is the self-service registration of a Fusion standalone contact possible?

in Digital Customer Service 3 comments

Summary:

Hello,

We are planning to implement the Digital Customer Service for an existing customer.

I have a few questions regarding the self-service registration:

1) Is it possible to use the self-service registration process in DCS for a standalone Fusion contact (i.e. not linked to an account)?

2) Is it possible to automatically register a Fusion contact (standalone or not) without the request being submitted by an Admin?

Thanks & Best Regards

Sabine

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