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Unable to view the data when doing a blank search in Manage Part Requirements

edited Dec 5, 2023 3:34AM in Service Logistics

We have created a custom role that includes the access to create part requirements under service logistics (Navigator>Order Management>Service Logistics>Task Pane>Manage Part Requirements>Do a blank search). The custom role includes the privileges 'Access Service Logistics Landing Page', 'Technician Access for Manage Part Requirements' and 'Manage Part Requirements using Web Service'. The custom role also includes the DSPs from Depot Repair Manager and Field Service Technician seeded roles. We are able to create part requirements using this custom role but unable to view them. While troubleshooting, we have observed that it works for the user account having just the standalone seeded

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