Is it possible to show the Installed Base Asset Lot Number on the Service Request
We are using both lot and serial controlled products in service. We have the Installed Base Asset Serial Number field on the service request, but we don't seem to be able to add a field for Installed Base Asset Lot Number using Application Composer. Is it possible? Is there a workaround?
Content (please ensure you mask any confidential information):
Part number XXXXXXX for Install Base record 300000037600519 has lot number LOT-000001. We would like to have this visible as a field on the service request.
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