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Access to see, update and post Field Service Debriefs

edited Dec 5, 2023 4:54AM in Service Logistics


Any field service administrator to see, update and post Field Service Debriefs for a Work Area.

Content (please ensure you mask any confidential information):

We have a requirement that; few specific people other that Field Technicians and their Managers, should have full access of all work order charges created for a specific Work Area. So that, they can update and post the same for further billing.

As per what i have seen, debrief created from Field Services; are only visible to that particular Field Technician and their Managers (as per HCM). And not to any other person.

Version (include the version you are using, if applicable):

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