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Solution: Enabling Creation of Additional Custom Text Fields for HR Help Desk

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edited Dec 5, 2023 1:34PM in Help Desk

Summary:

This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"

Content (please ensure you mask any confidential information):

Migration 1st ess job: HR Help Desk Metadata Migration to Redwood Help Desk

ERROR: 400 - Bad Request - No additional custom field of type Text can be created for object HR Help Desk Request

Problem: No additional custom field of type Text can be created for object HR Help Desk Request

Cause: exceeding 350 limit for “Text” type attributes

Solution: Follow this How-to for self-help. If the issue persists after five attempts, please raise a service request for technical assistance.

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