ODA unable to find employee with special character in name (E.g : Christophe Verchère)

Summary:

Hello Team,

We are implementing for more than 40 countries and some country employees have some special characters in it. When we try to fetch such employee in ODA for question like (what is email id of Christophe Verchere) or any generic information, the ODA is not able to detect the employee. Fpr others who have no , special characters, ODA fetches correct result.

PFB screenshot :

Normal case

Please let me know how we can fix it.

Thanks,

Hemant Ludbe

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